How do I cancel an order?
| How do I cancel an order? |
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Unfortunately, once an order is submitted, it cannot be changed or cancelled. If you have placed an order in error, you have 30 days from the date of purchase to return the product for a full refund. We want you to be satisfied with your purchase from HarperCollins Christian Publishing. If your purchase does not meet your personal or ministry needs and expectations, please return it within 30 days for a 100% refund of the purchase price. This does not include shipping and handling charges. If your order is received damaged, defective, or not as you requested, please contact us. We will send a replacement or credit your account according to your instructions. Your complete satisfaction is our goal. The address for return shipments is: HarperCollins Christian Publishing Return Center To ensure a timely credit, please return your product through a traceable means such as UPS or USPS trackable. Please include your pack note within your package. |