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E-Book Forgot Password KBA-02690-B8L4W Question I forgot my Glose Password.  How can I change it? Answer No worries. Simply click Forgot password and enter your username or email address.  Glose will send you an email to reset your password. Additional Information

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E-Book Requests for Libraries KBA-02709-N2Q0L Question Are your E-Books Available for University Libraries? Answer HarperCollins Christian Publishers work with both EBSCO and Proquest for university libraries.  Our full catalogs are available at both.   Please contact your sales representative for more information. Additional Information

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E-Book Wrong Email Address KBA-02691-V3X2Q Question If I used the wrong email address when purchasing an E-Book, how do I change it? Answer When accessing a book from Glose, you need to use the same email address that you did during purchase.  But if you wish to change to another email address, simply sign in…

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Can I read my e-books Offline? KBA-02636-L0P4D Question Can I read my e-books offline? Answer Of course! Now that your e-book is available to read on the Glose reading service, you can totally read it later—anytime, anywhere, through your Glose account. And you don’t even have to download them! The only time you need to…

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Can I Download and read my e-book on my Nook? KBA-02634-F1Z2R Question Can I download and read my e-book on my Nook? Answer If you have a normal e-ink Nook then I am sorry you cannot read your e-book there. Nook does not support third party apps like Glose.  But if you have a Nook HD,…

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Can I Transfer this e-book to iBooks? KBA-02633-C3P5W Question Can I transfer this e-book to iBooks? Answer Unfortunately, you cannot read Glose e-books on iBooks at this point. But if you have an iOS phone/tablet, you can install Glose’s native apps and read on this device by visiting this link on your device: https://itunes.apple.com/us/app/glose-social-e-book-reader/id896681871?mt=8 Any…

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Can I read this e-book on my Kindle? KBA-02632-L8M9T Question Can I read this e-book on my Kindle? Answer We are currently working with Amazon to make our app available on Kindle Fire, but unfortunately for now you can only access your book through www.glose.com website on this device. But if you have an iOS…

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How do I Download this e-book to my Desktop? KBA-02630-R1C5L Question How do I download this e-book to my desktop? Answer I think you might have expected the e-book to be downloaded to your desktop, as a file. But with this offer, the e-book is stored in the cloud at www.glose.com. Glose is a new e-book…

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Can you help me find my e-book? KBA-02629-M6V9X Question I downloaded the Glose app on my smartphone or tablet, but I can’t find my e-book.  Can you help? Answer Sure!  Two options: Maybe you downloaded the Glose app before having purchased an e-book. In that case, you won’t find your e-book in the app. Make…

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