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Can I read this e-book on my Kindle? KBA-02632-L8M9T Question Can I read this e-book on my Kindle? Answer We are currently working with Amazon to make our app available on Kindle Fire, but unfortunately for now you can only access your book through www.glose.com website on this device. But if you have an iOS…

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How do I Download this e-book to my Desktop? KBA-02630-R1C5L Question How do I download this e-book to my desktop? Answer I think you might have expected the e-book to be downloaded to your desktop, as a file. But with this offer, the e-book is stored in the cloud at www.glose.com. Glose is a new e-book…

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Can you help me find my e-book? KBA-02629-M6V9X Question I downloaded the Glose app on my smartphone or tablet, but I can’t find my e-book.  Can you help? Answer Sure!  Two options: Maybe you downloaded the Glose app before having purchased an e-book. In that case, you won’t find your e-book in the app. Make…

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Will I be Charged for using Glose? KBA-02628-X3Y6T Question Is there a fee for using Glose? Answer Of course not!  You can use Glose for free.  You will be charged only when you buy an e-book on our website. Additional Information

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E-Book is not Available in My Country KBA-02627-G1C2Y Question This program doesn’t seem to work for me.  What do I do if it says it’s not available in my country? Answer This offer is restricted to specific territories and we are really sorry if you were addressed with this offer and you cannot redeem it…

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Can I Redeem my e-book now and read it later? KBA-02625-B2D1X Question Can I redeem my e-book now and read it later? Answer Of course you can! Just redeem your e-book now by clicking on the “Redeem your e-book” button and follow the instructions to complete the process. Once that is done, you can come…

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Are E-Books Returnable? KBA-02677-J2S7Q Question Are eBooks Returnable? Answer Since your eBook cannot be physically returned, it is our policy to not offer refunds.  If you have any concerns regarding your purchase, please reach out to Customer Service. Additional Information

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I’m having trouble with an eBook and my eReader – what can I do? KBA-01263-5458F Question I’m having trouble with an eBook and my eReader – what can I do? Answer There are a number of devices on the market today. For technical support, we recommend reviewing the support pages on the web for each…

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