Skip to content

How do I Download this e-book to my Desktop? KBA-02630-R1C5L Question How do I download this e-book to my desktop? Answer I think you might have expected the e-book to be downloaded to your desktop, as a file. But with this offer, the e-book is stored in the cloud at www.glose.com. Glose is a new e-book…

Read More

Can you help me find my e-book? KBA-02629-M6V9X Question I downloaded the Glose app on my smartphone or tablet, but I can’t find my e-book.  Can you help? Answer Sure!  Two options: Maybe you downloaded the Glose app before having purchased an e-book. In that case, you won’t find your e-book in the app. Make…

Read More

Will I be Charged for using Glose? KBA-02628-X3Y6T Question Is there a fee for using Glose? Answer Of course not!  You can use Glose for free.  You will be charged only when you buy an e-book on our website. Additional Information

Read More

E-Book is not Available in My Country KBA-02627-G1C2Y Question This program doesn’t seem to work for me.  What do I do if it says it’s not available in my country? Answer This offer is restricted to specific territories and we are really sorry if you were addressed with this offer and you cannot redeem it…

Read More

Can I Redeem my e-book now and read it later? KBA-02625-B2D1X Question Can I redeem my e-book now and read it later? Answer Of course you can! Just redeem your e-book now by clicking on the “Redeem your e-book” button and follow the instructions to complete the process. Once that is done, you can come…

Read More

Are E-Books Returnable? KBA-02677-J2S7Q Question Are eBooks Returnable? Answer Since your eBook cannot be physically returned, it is our policy to not offer refunds.  If you have any concerns regarding your purchase, please reach out to Customer Service. Additional Information

Read More

Red letter does not display on the Nook, is something wrong? KBA-01149-H8K3M Summary Nothing is wrong, the color Nook needs to be configured for red letter, it does not default to it automatically.  Here are the instructions on how to change this setting: Touch the bottom of the screen for page and text reference Choose…

Read More

Nook Bible Download KBA-01919-Y4X3M Information Thank you for contacting HarperCollins Christian Publishing regarding your Bible download.  The color Nook needs to be configured for red letter, it does not default to it automatically.  Here are the instructions: Touch the bottom of the screen for page and text reference Choose text Turn on the publish default…

Read More