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Can you help me find my e-book? KBA-02629-M6V9X Question I downloaded the Glose app on my smartphone or tablet, but I can’t find my e-book.  Can you help? Answer Sure!  Two options: Maybe you downloaded the Glose app before having purchased an e-book. In that case, you won’t find your e-book in the app. Make…

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Can I Redeem my e-book now and read it later? KBA-02625-B2D1X Question Can I redeem my e-book now and read it later? Answer Of course you can! Just redeem your e-book now by clicking on the “Redeem your e-book” button and follow the instructions to complete the process. Once that is done, you can come…

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Are E-Books Returnable? KBA-02677-J2S7Q Question Are eBooks Returnable? Answer Since your eBook cannot be physically returned, it is our policy to not offer refunds.  If you have any concerns regarding your purchase, please reach out to Customer Service. Additional Information

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I’m having trouble with an eBook and my eReader – what can I do? KBA-01263-5458F Question I’m having trouble with an eBook and my eReader – what can I do? Answer There are a number of devices on the market today. For technical support, we recommend reviewing the support pages on the web for each…

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Where can I buy Thomas Nelson and Zondervan ebooks? KBA-01958-B7Q7K Information You can buy Thomas Nelson and Zondervan ebooks at any of the following retailers: Amazon / Kindle Apple iBooks Barnes & Noble / Nook Christianbook.com Google Play Kobo Logos / Vyrso Olive Tree

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