Skip to content

When I check out, why am I getting the GATEWAY REJECTED message? KBA-02383-W7J4C Question When I check out, why am I getting the GATEWAY REJECTED message? Answer Gateway Rejected message means that the BILLING address provided isn’t matching the credit/debit card information that was provided.  Please, update your BILLING address to match your credit/debit card…

Read More

Study Gateway Minimum Streaming Requirements KBA-01905-P5Z8V Information Below are the Internet download speed recommendations per stream for playing videos through Study Gateway. 0.5 Megabits per second – Required broadband connection speed 1.5 Megabits per second – Recommended broadband connection speed 3.0 Megabits per second – Recommended for SD quality 5.0 Megabits per second – Recommended…

Read More