Posts Tagged ‘studygateway’
StudyGateway: Reset Password
StudyGateway: Reset Password KBA-01889-H2P1T Information To reset your password, please do the following: Go to https://www.studygateway.com/login On the login screen click on “Forgot Your Password?” A field will appear prompting you to enter the email address associated with your account. Click “Send Password Reset Link” after entering your email address. An email will be sent…Read More
How do I sign in/register on the StudyGateway app (iOS and Android)?
How do I sign in/register on the StudyGateway app (iOS and Android)? KBA-01879-M3B3W Information When you first open the Study Gateway App you will be asked to sign in. If you have not already signed up for a Study Gateway account, you can register by visiting StudyGateway.comRead More
How do I invite church members to my Study Gateway church account?
How do I invite church members to my Study Gateway church account? KBA-01869-H5R0H Information To invite church members to your Study Gateway church account, follow these steps: Login to your admin account, then click on your profile name in the top right corner of the navigation bar to reveal the dropdown menu. Click on “Account” to…Read More
How to Make a Payment for Study Gateway
How to Make a Payment for Study Gateway KBA-01186-M7C5Y Summary How can I make a payment for my StudyGateway account? Additional Comments 1. Log into your Study Gateway account. 2. Hover the cursor over your profile name to reveal the dropdown menu and click on “My Account” 3. On your “My Account” page you will…Read More
What web browsers are supported for StudyGateway?
What web browsers are supported for StudyGateway? KBA-01956-Q7L3H Information The recommended web browsers to use for Study Gateway are Chrome, Firefox, or Safari. We recommend keeping your web browser up to date for the best experience. We do not recommend using Study Gateway on Internet Explorer as that browser does not support all of the functions…Read More
What are the StudyGateway subscription options for churches?
What are the StudyGateway subscription options for churches? KBA-01948-T4D5N Information We are currently offering for a limited time discounted rates on our church subscriptions. For more information on our Church Subscriptions, visit: http://www.studygateway.com/church-overview/ and fill out the inquiry form on that page.Read More
I’m having problems streaming videos
I’m having problems streaming videos KBA-01893-V6L5R Information One of the most common causes of problems while trying to watch videos on Study Gateway is weak or intermittent Internet connectivity. Frequent rebuffering or loading, problems starting the Study Gateway application, or trouble starting playback of a video when you’re trying to stream on your device generally…Read More
How do I change my email address on Study Gateway?
How do I change my email address on Study Gateway? KBA-01862-T3Y4Z Information To change your email address, first login to your Study Gateway account. Click on your profile name in the top right corner of the navigation bar to access your account page. On the My Account page, click on the “Change email” link and…Read More
May I share my individual StudyGateway subscription with my church or other organizations?
May I share my individual StudyGateway subscription with my church or other organizations? KBA-01903-L3K3V Information Individual subscriptions to Study Gateway are for personal and home/small group use only. If you know of a church or organization that would benefit from Study Gateway, we offer affordable church subscription pricing. For more information about church subscriptions, please fill…Read More
How can I watch StudyGateway on my TV?
How can I watch StudyGateway on my TV? KBA-01855-K8F9F Information You may use the following services to access Study Gateway on your television: Apple TV with iOS StudyGateway App – we do not have a native app that is installed directly to an Apple TV device, however, you can use the StudyGateway iOS app on…Read More