Posts Tagged ‘studygateway’

How do I invite church members to my Study Gateway church account?

How do I invite church members to my Study Gateway church account? KBA-01869-H5R0H Information To invite church members to your Study Gateway church account, follow these steps: Login to your admin account, then click on your profile name in the top right corner of the navigation bar to reveal the dropdown menu. Click on “Account” to…

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What web browsers are supported for StudyGateway?

What web browsers are supported for StudyGateway? KBA-01956-Q7L3H Information The recommended web browsers to use for Study Gateway are Chrome, Firefox, or Safari. We recommend keeping your web browser up to date for the best experience. We do not recommend using Study Gateway on Internet Explorer as that browser does not support all of the functions…

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What are the StudyGateway subscription options for churches?

What are the StudyGateway subscription options for churches? KBA-01948-T4D5N Information We are currently offering for a limited time discounted rates on our church subscriptions. For more information on our Church Subscriptions, visit: http://www.studygateway.com/church-overview/ and fill out the inquiry form on that page.

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I’m having problems streaming videos

I’m having problems streaming videos KBA-01893-V6L5R Information One of the most common causes of problems while trying to watch videos on Study Gateway is weak or intermittent Internet connectivity. Frequent rebuffering or loading, problems starting the Study Gateway application, or trouble starting playback of a video when you’re trying to stream on your device generally…

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May I share my individual StudyGateway subscription with my church or other organizations?

May I share my individual StudyGateway subscription with my church or other organizations? KBA-01903-L3K3V Information Individual subscriptions to Study Gateway are for personal and home/small group use only.  If you know of a church or organization that would benefit from Study Gateway, we offer affordable church subscription pricing.  For more information about church subscriptions, please fill…

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How can I watch StudyGateway on my TV?

How can I watch StudyGateway on my TV? KBA-01855-K8F9F Information You may use the following services to access Study Gateway on your television: Apple TV with iOS StudyGateway App – we do not have a native app that is installed directly to an Apple TV device, however, you can use the StudyGateway iOS app on…

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Does your content stream in HD?

Does your content stream in HD? KBA-01833-W8X2Z Information Yes! Many of our video series are available in HD. The picture quality while streaming videos may vary from computer to computer, and device to device. Picture quality may be affected by a variety of other factors, such as your location, the bandwidth available through and/or speed…

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