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How do I CANCEL my order? KBA-02388-R2D9F Question How do I CANCEL my order? Answer In most cases, we will not be able to cancel completed orders. If you want to cancel a PRE-ORDER, please email [email protected] with your order number and any instructions. Additional Information

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How Do I Change My Order? KBA-02389-D7W3K Question How do I CHANGE my order? Answer Unfortunately, once you’ve completed your order, the order cannot be changed.  If you need assistance with your order, please call 800-727-3480.   Our hours of support are: Monday-Friday 8am to 5pm EST. Additional Information

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When I check out, why am I getting the GATEWAY REJECTED message? KBA-02383-W7J4C Question When I check out, why am I getting the GATEWAY REJECTED message? Answer Gateway Rejected message means that the BILLING address provided isn’t matching the credit/debit card information that was provided.  Please, update your BILLING address to match your credit/debit card…

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