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How do I CANCEL my order? KBA-02388-R2D9F Question How do I CANCEL my order? Answer In most cases, we will not be able to cancel completed orders. If you want to cancel a PRE-ORDER, please email [email protected] with your order number and any instructions. Additional Information

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D2C Shipping Time KBA-02474-Y6V4V Question What is the shipping time for orders placed on your website? Answer We do our very best to ship all in-stock products within 2-3 business days.  Please note that our warehouses are not open on the weekends or holidays.   Additional Information

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How do I care for a PREMIER Bible? KBA-02349-G7D0K Question How do I care for a PREMIER Bible? Answer • While it’s best to have clean hands, the natural oils from your fingers are the best preservative for your Bible.• Let your Bible lay flat on shelves or tables to protect the soft cover and…

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Where can I find more information about your Premier Bibles? KBA-02301-T5M2D Question Where can I find more information about your Premier Bibles? Answer Please visit, https://www.thomasnelsonbibles.com/premier-collection-bibles/ for more information about our Premier Collection Bibles.  You will find features, information about our Comfort Print, caring for your beautiful Bibles, and more. Additional Information

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Public Domain Permission Requests KBA-01111-04CB1 Question Can I print exerpts from Public Domain? Answer You will need written permission from the publisher to reproduce selections or excerpts of copyrighted material, unless your request is 500 words or less taken from any single source that is not public domain, or the copyright on the text has…

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Public Domain Permission Requests KBA-01111-04CB1 Question Can I print exerpts from Public Domain? Answer You will need written permission from the publisher to reproduce selections or excerpts of copyrighted material, unless your request is 500 words or less taken from any single source that is not public domain, or the copyright on the text has…

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Glose- Prior Purchases KBA-02624-H6K3F Question I have purchased e-books on Glose before. How can I get them back? Answer If you have purchased e-books here before, then you will find your full collection on Glose.com and in the Glose apps. To do so, go to www.glose.com or download the application, and identify yourself through the HarperCollins…

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How do I Redeem my E-Book? KBA-02622-D9G7L Question How do I redeem my e-book once I’m logged into Glose? Answer Redeeming your purchased e-book is easy. Go to your purchased e-books, and click the “Read Now” button underneath the book cover you want. This will open a new tab on your browser that will lead…

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What is Glose? KBA-02623-J2X3W Question What is Glose?  Glose is a website (www.glose.com) and an online reading platform available on all devices (laptop, tablet, and smartphone) that offers interesting features you might enjoy such as reading groups, shared annotations, one-click highlighting, and more. Answer Once you have created your account on Glose, you can read e-books…

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E-Book Wrong Email Address KBA-02691-V3X2Q Question If I used the wrong email address when purchasing an E-Book, how do I change it? Answer When accessing a book from Glose, you need to use the same email address that you did during purchase.  But if you wish to change to another email address, simply sign in…

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